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Enhance Customer Experience
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Equal Strategy delivers "music", "fragrance" and "recorded telephone messages on hold" to businesses in a scientific way that enhances the overall customer experience of the brand and causes the customer to stay longer and buy more!

Equal Strategy is the only company in Asia that specialises in deploying ?music? and ?fragrance? solutions to business where the two senses are stimulated in synergy with each other.

How it works

Sound and smell deliver stimuli directly to the memory centre of the brain, influencing behaviour and creating suggestion at both the conscious and unconscious levels.

Decades of behavioural research into the habits of consumers has found that ?consumer arousal? can be either stimulated or suppressed through the use of mood settings like music and fragrance.

16/10/09 Shop 'N Bop - Urban, The Straits Times - Simon shares with Nora Farhain how music greatly affects shopping behaviour
01/10/09 John Davidson of Marketing Magazine Singapore nominates Equal Strategy's use of scents and sounds to empower brand experience of businesses as one of the top 5 out-of-the box marketing strategy
15/08/09 New Balance opens first ever experience store in Beijing - Equal Strategy developed the signature scent and provided the bespoke music selection to create an integrated experience reminiscent of a 1950's New Balance store..
13/02/09 Charmaine Chan from Hong Kong based South China Morning Post explores the dynamic world of gaining customer loyalty by aural and olfactory means and the opening of Equal Strategy's Hong Kong office later this month.
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