Client Case Study:
Multi-Sensory Marketing at Shanghai Expo 2010

How Equal Strategy delivered an immersive multi scent experience for the dynamic Matrix Pavillion

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equal strategy case study multi sensory marketing shanghai expo 2010

Project Overview

  • Event: Shanghai World Expo 2010
  • Client: JALA Group (Chinese Private Enterprise Pavilion co-sponsor)
  • Scope: Multi-sensory branding, scent marketing, DMX-integrated event fragrance
  • Reach: 70 million visitors
  • Location: Puxi Zone, Expo site, Shanghai

The Opportunity

The Dynamic Matrix Pavilion celebrated China’s most iconic private enterprises including Alibaba, Fosun Group, and Metersbonwe. To deliver a deeper emotional impact and stand out on the world stage, the pavilion needed to go beyond visual storytelling—by integrating scent as a primary sensory engagement tool across zones themed around the four seasons of China.

Client’s Challenge

Organizers needed:

  • Fast scent dispersion in large-scale environments (25,000 cubic meters within 20 seconds)
  • DMX 512 integration with video and show lighting automation
  • Event-safe, fire-compliant scent equipment
  • Zone-specific fragrance profiles to match the storytelling arc

Our Solution

Equal Strategy provided technical scent marketing consultancy and engineered a full-scale scent delivery system tailored for event conditions, collaborating with DROM Fragrances for olfactory formulation.

Scent Marketing Strategy

  • Spring: “Spring Blossom” – floral and uplifting
  • Autumn: “Falling Leaves” – woody and nostalgic
  • Winter: Cool, ice-themed scent to match visuals
  • Other Zones: Ambient scents for waiting lounges and showrooms

Technical Scent Delivery

  • Custom-built scent diffusers in portable flight cases
  • DMX 512-controlled integration with lighting cues
  • Coverage: 25,000 cubic meters within 20 seconds
  • Compliance with fire and safety regulations

Execution Timeline

  • Procured and delivered 4 scent machines
  • On-site coordination with Chinese lighting teams
  • Passed safety checks ahead of VIP government preview

Results

🌟 Emotional Immersion

The pavilion’s storytelling came to life through scent, sight, and sound—creating a sensory-rich, emotionally resonant journey.

⚡ Operational Excellence

The Dynamic Matrix Pavilion was completed faster than any other at the Expo, showcasing the organizational power of China’s private sector—backed by Equal Strategy’s seamless technical support.

🏆 Global Recognition

Forbes praised the pavilion as a “benchmark for private enterprise,” and Equal Strategy’s work set a new standard in event scent marketing and multi-sensory storytelling.

What This Means for Event Planners and Brands

This project is a textbook example of how scent can elevate brand engagement, emotional impact, and visitor satisfaction at large-scale events. Equal Strategy is your ideal partner for:

  • Luxury brand activations
  • Multi-sensory venue design
  • Experiential exhibitions and showrooms
  • Retailtainment and immersive experiences

Thought Leadership in Scent and Multi-Sensory Marketing

With 20+ years of expertise in sensory branding, Equal Strategy pioneers the use of scent and sound to build unforgettable customer journeys. We specialize in converting brand values into emotional experiences that improve perception, memory, and loyalty.

Talk to Us

Planning an exhibition, event, or branded space? Let Equal Strategy craft a scent experience that sets your brand apart.

📧 hello@equalstrategy.com
🌐 equalstrategy.com


Tags: event scent marketing, Shanghai Expo 2010, multi-sensory branding, fragrance consulting, experiential marketing, Equal Strategy case study

A pioneer in sensory branding, Simon Faure-Field transforms the way brands connect with their audiences through the power of scent, sound, and voice. As the founder of Equal Strategy, Asia’s first sensory branding consultancy, Simon leverages his 30 years of experience to create immersive 'brand' experiences that resonate on an emotional level. Simon is a TEDx speaker, inspiring audiences with innovative ideas on sensory branding, and a regular expert contributor on BBC, CNBC, and Channel NewsAsia. He has successfully partnered with global brands including Marina Bay Sands, Mercedes-Benz, BMW, Standard Chartered, and Changi Airport to transform their 'branded' customer environments through sensory psychology and innovative design.

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